Policy - The Crafty Gal

Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards


I love crafts and upcycling materials. In my shop, you will find not only craft and sewing supplies but also handcrafted items made with my supplies, that I hope will inspire you to work on your own projects. Step into my little haberdashery and craft store if you are looking for shoe clips, millinery feathers, pom pom trims and ideas on what to do with them, decorated straw baskets, ribbon by the yard, burlap lace, FOE or are searching for cool craft materials.

I also adore, collect and sell vintage & antique porcelain and glass houseware, which I'll be listing too from time to time.


I accept credit cards, PayPal and Etsy gift card payments.


Delivery within Spain is currently 4-5 working days. Rest of Europe 5-10 working days. USA and REST OF THE WORLD ... up to 20 days.

I send all items via standard post with Correos de España (Spanish Post Office)

Standard Mail mail is NOT registered, tracked or compensated in case of loss.
Please NOTE: shipping upgrades are available if you wish an item to be tracked, shipped urgently or signed for.


Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

Please get in touch with me if you are not happy with your purchase. Send me a CONVO and let me know the reason. If the item is faulty, does not match the description or the color you ordered, I will of course REFUND the value of your purchase.

Returns must arrive unused, clean and in their original packaging and condition.

Custom orders are extensively photographed and images are sent to our customers prior to shipping. Some changes and alterations can be accepted before shipping, but once the items is shipped and signed off by customer, no refunds can be offered.


ColoUrs are displayed differently by mobile devices and some monitors. Should you have any doubt or concern regarding the coloUr, please contact us. We´ll be happy to supply additional images.

Legal imprint